Covid-19 Policy


Your safety is our priority and we are ‘good to go’.

Please check the current guidelines as the situation may change from day to day.

What do we expect from you?

  • Passengers arriving from all international destinations will be required to present a negative COVID-19 test result before departing for England to help protect against new strains of coronavirus circulating internationally. All students arriving by boat, plane or train will have to take a test up to 72 hours before departing the country you are in. If you do not present proof of a negative test result, you may not be able to board your plane and could be fined £500 on arrival into England. You must not travel to the UK if you, or any of the people you have had contact with, are showing symptoms of Covid-19 (high temperature, new continuous cough or loss of taste or smell).
  • So we can take the necessary precautions, you must let us know if you have any pre-existing conditions which place you in a high risk category for COVID-19.
  • You must let us know if you or someone in your home has had a confirmed or suspected case of Covid-19 in the last 19 days.
  • You are expected to ‘social distance’ at all times. In the UK, that means a minimum of 1 metre (2 metres if possible).  If only one metre is possible, then you should take other precautions, such as wearing a mask, facing the same direction or spending a minimum of time together.
  • Limits on the number of people you can see socially have changed. From 5th January 2021, the UK is in lockdown. This means you can only meet 1 other person from another household for a walk or for exercise in outdoor public places, such as parks. You can still go outside for exercise once per day with members of your own household. Meeting people from another household, either inside or in a private garden, is against the law and the police will have the powers to enforce these legal limits.
  • You can go outside for exercise and to go shopping for food or medicine with 1 person from another household or with people that you live with.
  • You should bring a supply of masks with you (You must wear them in shops and on public transport)
  • All lessons are online with the same teachers and same timetable of 21 hours per week as normal. We will use digital handouts and you can email us homework, so, if possible, please bring a laptop or iPad with you on your first day at ELC. If you don’t have one, tell us before you come and we will lend you one.
  • We recommend you bring your own water flask if you are living in shared accommodation.

What can you expect in homestays?

  • We have provided guidance to our homestay hosts on how best to keep themselves and their students safe at home.
  • We are only providing single room accommodation, except for family members travelling together.
  • We have measures in place in case you need to self-isolate in your homestay, in line with current government guidance.
  • We will ensure backup/emergency accommodation is available should it be needed.
  • We communicate regularly with our host families on the latest government guidance on social distancing regulations.
  • We are only using existing host families that we know and trust.
  • We identify hosts in high risk groups and avoid placing students here.

What can you expect from us in the school residences?

  • Students staying in self-catering accommodation are provided with clear guidance to ensure their safety.
  • We have carried out measures to ensure the residences are COVID-19 safe.
  • Common areas in the self-catering residences will be sanitised daily and cleaned by professional cleaners weekly. Students will be expected to keep the houses clean and work surfaces clear.
  • We have measures in place in case you need to self-isolate in line with current government guidance. Students required to isolate are kept apart from the other (non-quarantining) students.
  • We will ensure backup/emergency accommodation is available should it be needed.
  • Our two Residence Managers live at the residence with you and are there to help you when needed.
  • Visitors from other households are strictly not permitted during this period.


What if ………………?   Do you have any questions?

Do I have to quarantine? How long do I have to spend in quarantine?
• Students coming to the UK from a country not listed as one of the UK’s travel corridors can now use the government Test to Release scheme to reduce their quarantine period from 10 to 7 days provided they get a negative test result.
• Bristol Airport is working with SYNLAB, a government approved test provider, to offer tests costing £59.99 for people aged 18+ arriving at Bristol Airport and £99.99 for those arriving at other UK airports.
• To save time, students must book their test and choose to opt into the scheme on the passenger locator form before they travel.
• The SYNLAB test is a ‘home’ test which you take on the 5th full day of isolation. You must order your test kit and use the ‘order reference number’ on the passenger locator form. The test with video instructions will be sent to your home address in Bristol.
• To book the test, please follow the link here. You can find a list of frequently asked questions on the SYNLAB website.

How do I get from the airport to my accommodation?
We encourage you to arrange a taxi transfer with one of our trusted transfer providers instead of using public transport. If you choose to travel by public transport, you must wear a face mask. Please be prepared to pay by contactless card payment.  Safety measures include: Only 1 passenger in the taxi, unless family members are travelling together. You and the driver both wear face masks and there will be hand sanitisers kept in the car for your use. The drivers wear gloves so they will be able to carry your luggage.

What if I get symptoms of Covid-19 while I am in Bristol?
You must stay at home and not go outside. You also must not mix with or go close to people you live with until you have had a test and a negative test result.  Telephone the school. We will help to arrange for you to be tested.  While you wait for the test results, you must self-isolate.

What happens if I have to self-isolate while I am in Bristol?
You must stay in your accommodation and self-isolate.  If you are staying in a school residence you may be asked to change your room.  You can order food on-line and we will make sure it is delivered to your room.  If you are with a homestay family, our homestay families have said if you are self-isolating, they will endeavor to look after you, and if this is not possible, then we will provide suitable alternative accommodation. Homestay families will provide you with food for your lunch (+ £5.00 per day).
During self-isolation, you can join your normal class on-line every day.

What if I want to cancel my course at the last minute?
For courses booked before the end of March 2021, before coming to Bristol, if you have booked directly with the school, you may cancel your course for COVID reasons with a 100% refund for tuition and accommodation at any time right up to the day you start your course. If you have booked via a representative, the representative's terms and conditions will apply.

What if I want to go home early?
For courses booked before the end of March 2021, if you have booked directly with the school and if, for COVID reasons, you want to go home early during your course, you will get a 100% refund for tuition and accommodation from the end of the week in which you leave. If you have booked via a representative, the representative's terms and conditions will apply.

What if I catch COVID while I am in Bristol or what if I have been in close contact with someone who has caught COVID?
You will not be able to leave your accommodation and will have to self-isolate for 10 days.  During those 10 days, you will have your normal lessons with your usual class on-line.  After 10 days, if you have no symptoms, you can go outside for exercise or to do essential shopping.

Do I need insurance?
We strongly recommend that you take out Student Travel Insurance before you come to the UK. Insurance should cover the loss of your fees and flights in case of cancellation or curtailment (shortening your course, remember our tuition fees are non-refundable as per our terms and conditions), medical expenses, personal injury, personal liability, overseas legal expenses and the loss of personal belongings and money.

What is open in Bristol?   What is there to do in my free time?
To see what is open in Bristol, check this link:

Currently, from the 5th January 2021, the UK is under lockdown. The school has moved all classes online and we have 5 classes running at different levels as of 5th January. Pubs, bars and restaurants are all closed except for takeaways. Shops and supermarkets are all open as usual. Students may meet 1 person from another household for exercise in a public place. They may also take exercise in a public place with people they live with. Students must ensure they are observing social distancing at all times.

How many other students will there be in the school?  Where will they come from?
Since reopening on August 3rd, we have had students from the following countries: Belgium, Brazil, Czech Republic, France, Germany, Hungary, Italy, Japan, Kuwait, Netherlands, Peru, Poland, Russia, Saudi Arabia, Slovenia, South Korea, Spain, Switzerland and Turkey.
In January 2021, there are currently around 40 students enrolled in the school and studying online with us in 5 different classes - 2 Cambridge exam classes, 1 IELTS class and 2 General English classes.

Advice and expectations are based on current UK government guidance (14/1/21).  If this changes, we will advise staff and students and update this policy document.

Covid-19 updateFor information on how we are keeping you safe -Read more